Time and Stress Management

Organise your time, prioritise your tasks and take control of your working environment. Recognise the causes of stress and deal with them positively. How to set and achieve your goals. Know when to get help or delegate tasks

RM 330

Essential Qualities of an Executive Personal Assistant

This course seeks to develop the skills and knowledge of an individual to meet the needs of the Senior executive. How to be diplomatic, exude corporate loyalty and be able to make decisions. How to communicate effectively and be able to develop a strong working relationship with the Executive Officer.

RM 500

Successful Recruitment and Selection

An organisation is only as good as its employees, therefore it is essential that you recruit the right people. This program will enable you to attract and select the most suited people for jobs within your organisation.

RM 330

New Supervisor

Deals with the fundamentals of being a successful supervisor. Getting the job done, time and planning management, developing teamwork, relationship building, transition management, characteristics of successful supervisors and communicating clearly to employees.

RM 500

Leading and Developing Teams

How to become a better Team Leader/Manager. Learn how to deal with common problems that occur in the workplace, what do you have control over? This course looks at stages of group dynamics and what influences them. It will also delve into personality differences which will enable you to understand individuals better. Goal setting, conflict handling strategies, delegation of work and professional development of team members.

RM 330

Essential Business Communication & Writing Skills

This course develops the skills needed to compose business documents, improve grammar and punctuation, develop structure, understand letter styles and specific purposes documents Explore editing, formatting letters & grabbing your audiences attention. Upgrade writing skills and learn about advance agenda and minute writing.

RM 330

Conflict Management & Negotiation Skills

Conflict is an opportunity whether positive or negative that can enable people to learn and develop valuable life skills. Develop effective communication techniques and learn how to approach and deal with conflict using negotiation skills to ensure a win/win outcome for both parties. Learn about the six step negotiation process, strategies and tactics used in negotiation to ensure a favourable outcome

RM 330

Project Management Fundamentals

Learn about the different phases of a project. What is the role of a Project Manager, project management practices and procedures. Risk assessment & management, resources, scheduling, communication & project writing, successful project meetings, delegation, controlling work in progress, project management tips, skill evaluation and action planning.

RM 400