Business & Social Etiquette

BUSINESS & SOCIAL ETIQUETTE
Entries for December, 2011 & January, 2012

Etiquette and protocol do count in the business world and it is crucial that the first impression makes a lasting impact. Proper grooming is a key factor which determines our confidence. How we groom ourselves affects how we present ourselves which in turn influences how others view us. Here at Innovative International College we aim to create that positive and lasting impression for you.

Day 1: Impress at First Sight

Day 1 provides constructive, practical advice on how to look your best and find the clothes that complement your natural colourings, personality and lifestyle.
- Importance of Impressions
- Making Proper Introductions
- Corporate Image
- Master the mysteries of colours
- Proper dress sense
- Your personality, your style
- Dress for authority and credibility
- Dress codes for different occasions

Day 2: Manners, Etiquette and Professional Behaviour

Day 2 demonstrates how you can heighten your emotional quotient (EQ) and project charisma to ensure success.
- Principles of professional behaviour
- Deportment, visual poise and posture
- Social and business etiquette
- Telephone etiquette
- Dining and business etiquette
- Cross-cultural differences

Who Should Attend

Public / Customer Relations Personnel
Junior / HR Executives
Front Liners - Marketing / Communication / Sales
Secretaries / Personal Assistants
Graduates Trainees

Participants will be limited 10 persons per session. Register Now !! Places are limited !

Fee: RM 300.00
Time: 10 am – 2 pm